Apache Camper Blog

  • Published on Jun 01, 2015
    Exciting News!

    When you hear the initials CSI, the majority of people would automatically think about the TV program.  However, the CSI that I am writing about is for the Customer Service Index Award that Newmar presents annually to a select group of Newmar dealers.

    This award is given to dealers who have sold a specified number of units in a year, and have received ratings from their Newmar owners that are rated 90% or better for the customer service provided.  The owners fill out a satisfaction index questionnaire which is sent to them when they take possession of their new coach, and also whenever they have service work performed, and it is their voice that Newmar takes very seriously.  

    We are proud to announce that Apache Camper Center Bellevue has been awarded the CSI with an approval rating of an incredible 96.6% for the year of 2014.  We would like to thank all our loyal Newmar customers for their support, but we also want to thank the employees and their willingness to go above and beyond to help make this happen.  This award comes to us after being a Newmar dealer for only 2 years, and we intend to keep up the good work.  


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